Development and Site Management

Development and Debugging

Development and debugging of interfaces is usually done with our "General File Out" driver for output to Tiff files. Tests can be done with output to files that can be viewed with a paint program, to avoid the need for development to involve expensive production equipment.

Timed demo units for this purpose are generally available free of charge for customers who are keeping their production RIP's under continuous Wasatch service, and who have been qualified as active software developers.

This document may not make much sense if you are not familiar with the user interface of Wasatch SoftRIP. As background, we suggest viewing a couple of the user training videos at the Wasatch web site. In particular, we suggest the first two, "Straight to easy", and "Wasatch Queues". This document makes many references to "RIP Queues" and "Print Queues". That will make more sense after seeing how they look on the user interface.

Wasatch SoftRIP will need to be able to open files on the paths that you provide to it. Network permissions may need be be worked out with your local network administrator. It is often a good idea to minimize this problem, and conserve bandwidth, by moving files into storage that is local to the system where Wasatch SoftRIP is running.

Service Data Uploader is a tool commonly used by Wasatch's help desk, but it can also be a powerful aid to debugging automation solutions. Run it and make the selections that will simply save the information in a ".zip" file. Inside that archive will be a number of text files and logs that have been designed for easy reading by help desk personnel. Look for informative error messages in "hotxml.log", and for computer specifications in "generalInformation.txt". Examine the "...ThroughputLog.txt" files for clues to issues with data transmission and "print head pausing". Wasatch's regular help desk personnel can help with interpretation, because they look at this information every day.


Site Management

Updates, Backups, and RIP Farms

Managers of scalable manufacturing facilities have particular concerns about stability and reliability.

Wasatch SoftRIP and all its settings are stored in its installation folder. Simply copying that folder to a new location will normally back up everything. If you keep your own customized scripts in the 'scripts' subfolder, they'll be copied with everything else.

The contents of the sub-folders named 'prtqueue.*' can be quite large, because this is where the rendered Print Queue data is stored. It may be a good idea to clear those queues prior to making a backup, if size is an issue.

On some systems, the Print Queues may be configured to be outside of the installation folder. That is the only case where a backup of the installation folder is not a backup of everything.

Because everything is normally in the installation folder, it is possible to have two different Versions of SoftRIP installed on the same computer at the same time. They cannot run at the same time, but by keeping them in two separate folders, a copy of an older Version can be kept "ready to run" while a new Version or build is being tested. This can provide an extra margin of safety when updating production systems.

In a RIP farm, simple copying of folders and files can quickly duplicate configurations on every machine where the "dongle" driver has been installed.

Everything specific to a Wasatch serial number is contained a small text file named 'register', in the root of the installation folder. In order to duplicate a configuration across multple machines (or virtual machines) in a RIP farm, it is only necessary to copy the installation folder, and upate the 'register' file for the target Wasatch serial number.